SERVICE & REPAIR

You do not need an RMA number or pre-authorization to send your SRM PowerMeter and/or PowerControl for service.

Please complete the Service Form, include it with your SRM product, and ship to SRM USA.

ship to:

SRM Service Center

720 West Monument St

Colorado Springs, CO 80904

What to include:

SRM Service Form

PowerMeter and/or PowerControl

What not to include:

Left crank arm

Bottom Bracket

Pedal

Spacers

Optional:

Chainrings

Drive-side crank arm

Turnaround Time:

October/November: 5-7 business days

Return Shipping:

FedEx Ground. To request Overnight or 2nd Day Air please specify on service form.

​PowerMeter Comprehensive Service: $130

complete component check, battery replacement, recalibration, QC test

 

PowerControl Comprehensive Service: $60

complete component check, battery replacement, recalibration, QC test

 

PowerMeter Rechargeable Battery Upgrade: $450

comprehensive service plus new circuit board for rechargeable battery

 

Other Service Costs

New PowerMeter circuit board: $350

PowerMeter Calibration: $60

New PowerMeter decal: $20

New PowerMeter lid: Wireless $50, Wired $120

Additional Labor Fee for advanced non-warranty repair $50

New chainring bolts: $15

New PowerControl circuit board: $350

New PowerControl LCD Screen: $150

New PowerControl Top Case: $50

New PowerControl Bottom Case: $50

Cleaning fee: $20