You do not need an RMA number or pre-authorization to send your SRM PowerMeter and/or PowerControl for service.

Please complete the Service Form, include it with your SRM product, and ship to SRM USA.


SRM Service Center

720 West Monument St

Colorado Springs, CO 80904

What to include:

SRM Service Form

PowerMeter and/or PowerControl

What not to include:

Left crank arm

Bottom Bracket





Drive-side crank arm

Turnaround Time:

October/November: 5-7 business days

Return Shipping:

FedEx Ground. To request Overnight or 2nd Day Air please specify on service form.

​PowerMeter Comprehensive Service: $130

complete component check, battery replacement, recalibration, QC test


PowerControl Comprehensive Service: $60

complete component check, battery replacement, recalibration, QC test


PowerMeter Rechargeable Battery Upgrade: $350

comprehensive service plus new circuit board for rechargeable battery


Other Service Costs

New PowerMeter circuit board: $350

PowerMeter Calibration: $60

New PowerMeter decal: $20

New PowerMeter lid: Wireless $50, Wired $120

Additional Labor Fee for advanced non-warranty repair $50

New chainring bolts: $15

New PowerControl circuit board: $350

New PowerControl LCD Screen: $150

New PowerControl Top Case: $50

New PowerControl Bottom Case: $50

Cleaning fee: $20