SERVICE & REPAIR
Turnaround Time: June 2020 2-3 Weeks
We are currently open and doing our best to provide fast service while keeping our crew, their families and our customers safe. In the interest of time, please direct all communication here. We thank you for your patience and understanding.
Getting your PowerMeter and/or PowerControl fixed is a very simple process.
Click below then select SRM Service Request Deposit.
What to include:
SRM Service Form
PowerMeter and/or PowerControl
Chainrings (If possible)
Drive-side crank arm (If possible)
What not to include:
Left crank arm
Bottom Bracket
Pedal
Spacers
Return Shipping:
FedEx Ground. To request Overnight or 2nd Day Air please specify on service form.
PowerMeter Comprehensive Service: $185
complete component check, battery replacement, recalibration, QC test
PowerControl Comprehensive Service: $95
complete component check, battery replacement, recalibration, QC test
PowerMeter Rechargeable Battery Upgrade: $499
comprehensive service plus new circuit board for rechargeable battery
Other Service Costs
New PowerMeter circuit board: $399
PowerMeter Calibration: $60
New PowerMeter decal: $30
New PowerMeter lid: Wireless $50, Wired $120
Additional Labor Fee for advanced non-warranty repair $75
New chainring bolts: $25
New PowerControl circuit board: $399
New PowerControl LCD Screen: $150
New PowerControl Top Case: $75
New PowerControl Bottom Case: $50
New PowerControl Key Pad: $50
Cleaning fee: $35
