SRM Service Request Deposit
By purchasing the service request you will be putting your product(s) into our service line. You will be emailed an SRM Service Form that you will download, fill out and email back to us. We will email you when we are ready to have you ship us your PowerMeter and/or PowerControl.
Current service time is 2-3 week.
If you have questions regarding your order/position in service line please email
usa@srm.de
Shipping charges are for the return of your repair.
The total amount of the deposit will be subtracted from your total invoice once all repairs are complete.
Service Directions
What to include:
SRM Service Form
PowerMeter and/or PowerControl
Chainrings (If possible)
Drive-side crank arm (If possible)
What not to include:
Left crank arm
Bottom Bracket
Pedal
Spacers
Return Shipping:
FedEx Ground. To request Overnight or 2nd Day Air please specify on service form.
Service Options
PowerMeter Comprehensive Service: $185
complete component check, battery replacement, recalibration, QC test
PowerControl Comprehensive Service: $95
complete component check, battery replacement, recalibration, QC test
PowerMeter Rechargeable Battery Upgrade: $499
comprehensive service plus new circuit board for rechargeable battery
Other Service Costs
New PowerMeter circuit board: $399
PowerMeter Calibration: $60
New PowerMeter decal: $30
New PowerMeter lid: Wireless $50, Wired $120
Additional Labor Fee for advanced non-warranty repair $75
New chainring bolts: $25
New PowerControl circuit board: $399
New PowerControl LCD Screen: $150
New PowerControl Top Case: $50
New PowerControl Bottom Case: $50
Cleaning fee: $35