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SRM Service Request Deposit

SRM Service Request Deposit


By purchasing the service request you will be putting your product(s) into our service line. You will be emailed an SRM Service Form that you will download, fill out and email back to us. We will email you when we are ready to have you ship us your  PowerMeter and/or PowerControl.


Current service time is 2-3 week.


If you have questions regarding your order/position in service line please email


Shipping charges are for the return of your repair.


The total amount of the deposit will be subtracted from your total invoice once all repairs are complete.



  • Service Directions

    What to include:

    SRM Service Form

    PowerMeter and/or PowerControl

    Chainrings (If possible)

    Drive-side crank arm (If possible)

    What not to include:

    Left crank arm

    Bottom Bracket



    Return Shipping:

    FedEx Ground. To request Overnight or 2nd Day Air please specify on service form.

  • Service Options

    PowerMeter Comprehensive Service: $185

    complete component check, battery replacement, recalibration, QC test


    PowerControl Comprehensive Service: $95

    complete component check, battery replacement, recalibration, QC test


    PowerMeter Rechargeable Battery Upgrade: $499

    comprehensive service plus new circuit board for rechargeable battery


    Other Service Costs

    New PowerMeter circuit board: $399

    PowerMeter Calibration: $60

    New PowerMeter decal: $30

    New PowerMeter lid: Wireless $50, Wired $120

    Additional Labor Fee for advanced non-warranty repair $75

    New chainring bolts: $25

    New PowerControl circuit board: $399

    New PowerControl LCD Screen: $150

    New PowerControl Top Case: $50

    New PowerControl Bottom Case: $50

    Cleaning fee: $35

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